We deliver across most of Europe and North America. This article lists information about general delivery terms. If you have any questions or would like to learn more, you can contact us via the details below.
Where we deliver
Europe: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Lithuania, Luxembourg, The Netherlands, Norway, Spain, Sweden, Switzerland and the United Kingdom
North America: United States, Canada, Mexico and the Caribbean
Delivery Time
Delivery times vary depending on design and destination. You can expect:
7 - 15 weeks in Europe
12 - 16 weeks in the Continental US
The delivery time starts upon confirming and paying for your order, when we can confirm the expected delivery window. The final delivery company will eventually confirm the final delivery date.
Shipping outside the Continental US
For clients with projects outside the continental US, please note additional fees and/or freight forwarders may be needed. Below please find more details on shipping to Canada, Hawaii, Alaska, and Puerto Rico.
Shipping to Canada
Delivery costs and lead times depend on the size of your kitchen and your delivery address. As a general guide, delivery to Canada typically ranges from $3,500–$4,000, with a lead time of approximately 16–20 weeks from order to delivery. We also want to be transparent about the current cost of importing cabinetry into Canada. Taxes, duties, and import fees are currently approximately 41% of the value of the imported goods. This includes approximately 16% in duties and fees, plus a temporary 25% Canadian surtax on qualifying imported cabinetry. We recognize that this is a significant additional cost. While these charges are set by Canadian customs and are outside of Reform’s control, we want to make sure you have a clear understanding of the total expected cost early in the process.
Shipping to Hawaii and Alaska
For orders going to Hawaii and Alaska, we’d typically ship the order to California for our flat rate $995 shipping fee. From there, the client’s freight forwarder would handle the final leg of delivery from CA to HI/AK. Typically clients use Aloha Freight (www.alohafreight.com).
Shipping to Puerto Rico and the Caribbean
For orders going to Puerto Rico, or other islands in the Caribbean, we would typically ship the order to Florida for our standard $995 flat rate shipping fee. From there, the client’s freight forwarder would handle the final leg of the delivery.
How it's delivered
We deliver to the first room inside your home for most major cities. Elsewhere, we deliver curbisde. We’ll inform you about the shipment date of your order. The final transport company will contact you and confirm the delivery date before arrival.
Costs
In the EU, delivery costs are calculated case by case - based on order size and project location. For the continental USA, delivery is a flat rate of $995.
VAT & Customs
We're VAT-registered in the European countries listed above, meaning local VAT is included in our pricing as well as any potential customs. The only exceptions are Lithuania and Luxembourg, where a purchase can only be made through a company due to EU tax laws. If you're based in Switzerland, VAT is not included and will apply upon the import of the goods.
About Installation
If you’ve booked installation with us, we’ll plan a tentative date during the manufacturing process or close to the shipment date. If you haven't booked installation, we recommend waiting to schedule installation until your final delivery date is confirmed.
Contact Us
If you have questions about delivery, please reach out to our designers (for future projects) or our Customer Success team (for orders already placed). Find all contact details on our website:
Denmark | Germany | France | USA / Canada | Rest of Europe