Information about Delivery & Lead Times

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We deliver across most of Europe and North America. This article lists information about general delivery terms. If you have any questions or would like to learn more, you can contact us via the details below. 

Where we deliver

Europe: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Lithuania, Luxembourg, The Netherlands, Norway, Spain, Sweden, Switzerland and the United Kingdom

North America: United States, Canada, Mexico and the Caribbean

Delivery Time

Delivery times vary depending on design and destination. You can expect:

7 - 15 weeks in Europe

10 - 20 weeks in the US, Canada, Mexico, and the Caribbean

The delivery time starts upon confirming and paying for your order, when we can confirm the expected delivery window. The final delivery company will eventually confirm the final delivery date. 

How it's delivered

We deliver to the first room inside your home in Denmark, Germany, France, NY Metro Area, Chicago, and California - unless you wish especially for a curbside delivery instead. Elsewhere, we deliver to the curb. We’ll inform you about the shipment date of your order. The final transport company will contact you and confirm the delivery date before arrival.

Costs

In the EU, delivery costs are calculated case by case - based on order size and project location. For the continental USA, delivery is a flat rate of $995.

VAT & Customs

We're VAT-registered in the European countries listed above, meaning local VAT is included in our pricing as well as any potential customs. The only exceptions are Lithuania and Luxembourg, where a purchase can only be made through a company due to EU tax laws. If you're based in Switzerland, VAT is not included and will apply upon the import of the goods. 

About Installation

If you’ve booked installation with us, we’ll plan a tentative date during the manufacturing process or close to the shipment date. If you haven't booked installation, we recommend waiting to schedule installation until your final delivery date is confirmed.

Contact Us

If you have questions about delivery, please reach out to our designers (for future projects) or our Customer Success team (for orders already placed). Find all contact details on our website: 

Denmark | GermanyFrance | USA / CanadaRest of Europe