1. Help Center
  2. Guarantee and return policy

Guarantee/Warranty

The guarantees differ per product category, please find these listed below

CABINETS / INNER STORAGE SOLUTIONS We offer 3 years guarantee on all Reform Inner storage solutions (pullouts and drawer boxes)

All hardware (hinges and drawer rails) have 20 years guarantee

FRONTS (drawer fronts, doors, cover panels, filler pieces, plinths)

We offer 3 years of guarantee on our fronts, however we can't offer guarantee on fronts for integrated dishwasher. With fronts for integrated dishwasher you risk that the hot steam from the dishwasher is so powerful that it can cause the surface on the front to crack and damage over time.

WORKTOPS

On worktops the guarantee depends on the supplier. Ranging from 2 to 3 years. Ask your sales representative for a specific guarantee for the product you are interested in. 

 

 

The fine print

The warranty does not cover goods that have been exposed to force, misuse, excessive load, inadequate maintenance, incorrect storage or incorrect installation. We do not assume liability for installation faults caused by a third party kitchen fitter We cannot not assume liability for any planning errors caused by the customer or IKEA. We cannot guarantee that appliances purchased from third-party providers can be integrated into a Reform kitchen. The warranty solely includes repair or exchange of defective goods. No compensation is offered for operating losses, loss of time or other form of indirect loss.